PRIVACY POLICY
Last Updated: August 11, 2026

Clicks & Conversions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. INFORMATION WE COLLECT
   We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business information you provide when submitting a form, booking a consultation, or contacting us.

• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.

• Communication Data: Messages, emails, and text messages you send to us.

2. HOW WE USE YOUR INFORMATION
   We use the information we collect to:

• Respond to your inquiries and provide our services.

• Send you information about our services that you have requested.

• Send SMS and email communications related to your inquiry or our services.

• Improve our website and services.

• Comply with legal obligations.

3. SMS MESSAGING AND CONSENT
   By submitting your phone number through any of our forms, lead capture pages, or our website chat widget, and by checking or agreeing to the consent disclosure presented at the point of opt-in, you expressly consent to receive informational and transactional text messages (SMS) from Clicks & Conversions at the number provided. These messages may include appointment and consultation reminders, booking confirmations, replies and follow-ups to your inquiries, and customer support.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message you receive from us. For help, reply HELP. Consent to receive text messages is not a condition of any purchase.

Mobile information and SMS opt-in consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Phone numbers may be shared only with our SMS service provider (for example, Twilio) solely for the purpose of delivering messages on our behalf.

4. HOW WE SHARE YOUR INFORMATION
   We do not sell your personal information. We may share information with:

• Service providers who assist us in operating our business (such as CRM platforms and communication tools), who are contractually required to protect your information.

• Legal authorities if required by law.

• Business successors in the event of a merger or acquisition.
  No mobile information or SMS opt-in consent is shared with third parties or affiliates for marketing purposes under any circumstance.

5. DATA RETENTION
   We retain your personal information for as long as necessary to provide our services and comply with legal obligations. We retain records of SMS consent for as long as required to demonstrate compliance. You may request deletion of your data at any time by contacting us at info@clicksandconversions.co.

6. YOUR RIGHTS
   Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your information.

• Withdraw consent for communications at any time.
  To exercise any of these rights, contact us at info@clicksandconversions.co.

7. COOKIES
   Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser preferences.

8. CASL COMPLIANCE
   We comply with Canada's Anti-Spam Legislation (CASL). We only send commercial electronic messages to individuals who have provided express or implied consent. Every message we send includes a clear and easy way to unsubscribe.

9. CHANGES TO THIS POLICY
   We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. DATA SECURITY

    We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information, including phone numbers and SMS consent records, against unauthorized access, disclosure, alteration, and destruction. Access is restricted to authorized personnel and service providers who need it to perform their functions. While no method of transmission or storage is completely secure, we take commercially reasonable steps to protect your information.

11. CONTACT US
    If you have any questions about this Privacy Policy, please contact us:
    Clicks & Conversions, Toronto, Ontario, Canada
    info@clicksandconversions.co | clicksandconversions.org